Welcome to CraftiHive. Please read these terms carefully. By using our website or purchasing products from us, you agree to be bound by the following Terms & Conditions.
1. Introduction
These terms apply to all users of craftihive.com, whether you’re browsing, buying, or downloading.
We may change these terms at any time. Continued use of the site or purchase of products after we post changes means you accept the new terms.
2. Use of Website
You agree to use CraftiHive only for lawful purposes. You will not do anything to infringe others’ rights, break laws, or disrupt our service.
Content you post (e.g. reviews, comments) must not be offensive, defamatory, or illegal.
3. Intellectual Property
All content on CraftiHive (magazine content, images, logos, designs, etc.) is the property of CraftiHive or its licensors.
You may not reproduce, adapt, or distribute any part of the site for commercial use without our permission.
4. Accounts & Contributions
If you register an account to leave reviews or manage subscriptions, you’ll provide accurate information and keep your login details secure.
Any user-generated content (reviews, comments etc.) can be used by CraftiHive in marketing or on the site, with credit to you as appropriate.
5. Products, Digital Downloads & Subscriptions
We sell physical products (kits, magazines), digital downloadable content, and subscriptions. Each is subject to our product and refund policies.
Digital items are delivered immediately after purchase. Physical items will be shipped; delivery times will be indicated at checkout.
Subscription terms: when you subscribe, you agree to recurring billing until you cancel. You may cancel anytime in your account settings; existing paid periods will not be refunded (unless under special circumstances).
6. Pricing & Payment
All prices are as shown on the site, inclusive of VAT where applicable. Shipping charges may apply for physical products.
Payment must be made when you place an order. We accept the payment methods shown on the site.
We reserve the right to cancel orders if payment fails or is fraudulent.
7. Safety & Project Disclaimer
CraftiHive patterns, projects and magazine content are designed for adult hobby use. Toys, garments and accessories with small parts are not suitable for children under three years of age as they may present a choking hazard.
Always follow the instructions and recommended materials carefully. Check that all items are secure and safe before giving them to children.
CraftiHive, Let’s Knit and Sew accept no responsibility for any harm, injury or damage caused through the making or use of projects featured on our websites, magazines, or digital downloads.
By using our content, you accept responsibility for safe crafting practices and supervision when projects are intended for or may be handled by children.
8. Limitation of Liability & Disclaimers
CraftiHive strives to provide accurate product descriptions, but we do not guarantee perfection.
We are not liable for indirect, incidental, or consequential losses arising from using the site or purchasing products.
If a product is faulty, please contact us (see below) and we’ll seek to resolve the issue (repair, replace, or refund as appropriate).
9. Governing Law & Jurisdiction
These Terms are governed by the laws of England & Wales.
Any disputes will be handled by the courts of England & Wales, unless otherwise required by law.
10. Contact Information
If you have any questions about these Terms, reach out to us:
CraftiHive
Artichoke Media Ltd Suite 2/4 Global House Global Park Moorside Industrial Estate Colchester Essex CO1 2TJ
